• Beachfront Viscount 18
  • Beachfront Viscount 78
  • Beachfront Viscount 86
  • Beachfront Viscount 26
 

Terms & Conditions

HIGH SEASON: 16/06/16 - 01/10.16 & 23/12/16 - 07/01/17
PREPAYMENT: 100% of the first night will be charged at least 14 days before arrival
CANCELLATION: If cancelled or modified up to 14 days before date of arrival - no fee charged.
If cancelled or modified later or in case of no show - 100% of the first night will be charged.

LOW SEASON - ALL OTHER TIMES
PREPAYMENT: 100% of the first night will be charged at least 14 days before arrival
CANCELLATION: If cancelled or modified up to 14 days before date of arrival - no fee charged.
If cancelled or modified later or in case of no show - 100% of the first night will be charged.

UPON ARRIVAL:
Balance payable upon arrival – payment by credit card, eftpos or cash (note a 2.5% fee will be charged if extra cards used in same apartment)

Security Pre-Authorisation – a credit card is provided for security & incidental purposes, a pre-authorisation amount is held on the card of $300 (this will be held for 7-10 days then will simply lapse), this must be a credit card.
If a credit card is unavailable we will require a cash bond of $300, this will be returned by cheque after check-out.

Photo identification – copy of licence for security and identification purposes. The credit card and ID must be in the same name as the guest's name on the original booking confirmation.

LATE ARRIVAL:
If you are arriving outside reception hours or on a Sunday (Reception is open: M-F 8.30am-5pm, Sat 8.30am-12noon, closed Sunday) please contact us on 07 5538 7222 to make arrangements for key collection.

HOUSEKEEPING:
We have a NON SMOKING policy inside the apartments. A $95 deodorising fee will be charged to guest’s account for non compliance of this house rule.
We do our utmost to allocate the unit requested however we CANNOT guarantee a particular unit.